Sustainable travel

At Journey Latin America, sustainable travel and the desire to be a responsible business has always been in our DNA: our passion for the people and places we visit underlies everything we do, which is why we strive to have a positive social and environmental impact at home, in the regions that we operate and for the planet.

We believe that as we experience the extraordinary beauty of the natural-world first hand, we learn to respect it and raise awareness of the need to protect it. Therefore, it is our responsibility as representatives at the forefront of travel to support and encourage everyone we work to embrace sustainability and responsible tourism.

Our commitment

Journey Latin America is committed to taking a sustainable approach to all we do. We measure the impact of our business against key UN Sustainable Development Goals, seeking long-term improvements and meaningful change throughout our business – both at home and overseas.

We are proud to be independently verified by Ethy on a growing number of sustainability standards, as shown here. Read more about Ethy and Journey Latin America’s Ethy verification.

In 2023 we received the top British & Colombian Chamber of Commerce Responsible Business Award (SMEs) in recognition of our sustainable journey so far.


Climate action plan

There is no denying the negative carbon impact caused by international flight and we recognise the situation is far more complicated than simply offsetting emissions. However, we do strongly believe that the overwhelming impact of well-managed sustainable tourism is positive and can undoubtedly be used as a force for good. As part of our climate commitment we are a proud signatory of the Glasgow Declaration on Climate Action in Tourism. In doing so, we pledge to deliver an aligned plan to cut tourism emissions in half over the next decade, by 2030, and aim to reach net-zero emissions as soon as possible before 2050.

Our company-wide Climate Action Strategy follows a five-step pathway to Measure, Decarbonise, Regenerate, Collaborate and Finance.

Read our full climate action plan for more information.

Aerial view of iceburg, Antarctica

On the ground

Supporting responsible and sustainable travel in Latin America, we’ve nurtured strong relationships with our local suppliers who all share our vision and are committed to the development of local communities through fair employment policies and responsible practices, so that the local destinations themselves see maximum benefits from tourism.

We’ve partnered with a range of social and environmental charities, who benefit a great deal from our financial support.  We encourage our clients to make a small, optional contribution when booking a holiday in an effort to make a real difference to people across Latin America.

Some of the local project we have supported include the LATA Foundation, Projecto Pintando, Oncafari Jaguar project, Sol y Luna Foundation and the Galapagos Conservation Trust. During the pandemic, we also employed local artisans in Ecuador to make our beautiful travel wallets, giving much needed employment at a time when it was most needed.


Journey Latin America is committed to being a responsible and sustainable business.  While we recognise that we are not perfect, we are dedicated to our journey to be a better business.

As we strive to always improve and develop how we operate, we have worked with external experts to support us in developing sustainability policies to help guide us. These provide a basis for planning, help us measure our progress, and are reviewed on an annual basis.  They are not about competitive advantage, but about doing things right – so we seek to be open and transparent about our approach and share these on our Responsible Business Policies page.


Your edit for Latin American inspiration

Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.

View Extraordinary Inspiration
Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Charlotte
    Charlotte Daubeney - Travel Expert

    Charlotte's fascination with Latin America began with a family holiday to Belize. She went on to study Spanish in school and at university before spending a year living in Santiago, Chile.

  • Hannah
    Hannah Waterhouse - Travel Expert

    Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Maggie
    Maggie Wilson - Travel Expert

    Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

  • Heloise
    Heloise Buxton - Travel Expert

    Heloise started her Latin American journey as an exchange student in Santiago, Chile. With extended summer holidays this was the perfect opportunity to backpack through Bolivia, Peru, Argentina and Brazil.

  • Juliet
    Juliet Ellwood - Travel Expert

    After graduating with a degree in Anthropology and History and having been fascinated by Latin America since childhood by the book featuring photos of Nazca, Juliet first visited the region in 2003. Since then, Juliet has visited the majority of countries in Latin America but has particularly extensive experience with Peru, a country she loves for many reasons but not least, its incredible archaeological richness and delicious food!

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