We’re proud of our awards and press coverage, but what means even more to us is the praise we receive from our clients. Below you’ll find a selection of reviews from clients who have recently travelled with us.
Tailor-made holidays
Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.
Independent Service Rating
based on 2177 verified reviews
Feefo
5
An excellent travel company who inspires total confidence and assurance
We have had excellent service from Journey Latin America throughout our contact with them Extremely helpful when booking a trip as Charlotte kept us updated regarding all the logistics on the trip -all the emails and phone calls have been most informative-all the information and details correct from the outset…
Elizabeth - 2 days ago
5
Easy and flexible booking with responsive agent
Pleasant, efficient service from a lady who has personal knowledge of the area and able to advise on best travel options for my taste and needs.
Jennifer, GBR - 6 days ago
5
I felt I was a valued customer
I had previously spoken to Charlotte, travel adviser, about a forthcoming tour. When the tour was confirmed Charlotte remembered to contact me and advised me that bookings were now being taken. Charlotte then helped me book the Coq of the Rock tour for 2028. Charlotte was very informative about the…
Margaret, GBR - 1 week ago
5
Excellent service and caring.
From my first holiday in south America which was 20 years ago, I travelled with JLA . I have people asking me about travel in Peru, I always recommend JLA , the service you receive when booking is excellent, but it doesn't stop there, while you are on holiday JLA…
Jennifer Lightfoot - 1 week ago
5
A perfect travel agency for families who don't usually use travel agents.
Perfectly tailored trip to Costa Rica and very reliable connections once we were there. Sophie, who organised it, was very attentive to our preferences (we will be feeding back to her separately).
Thomas Lloyd, GBR - 4 weeks ago
5
Class act
JLA are absolute professionals. They know South America - in my particular case Peru - incredibly well. They give excellent advice and the arrangements for my 2 week trip to Peru with two of my daughters were all excellent. Their local representatives were excellent, the Food Tour in Lima was…
Graham, GBR - 1 month ago
5
JLA simply the best !
I have returned to book another trip with JLA because they are the best ! Individual personalised service on the phone and e mail. Fast and efficient admin. Lina Fuller in particular travels extensively in the region so her guidance is often from first hand experience. Excellent service.
Ian, GBR - 1 month ago
5
Prompt and Professional
Sophie was excellent from 1st contact, to spot on recommendations for transport and tours. We had some rather specific requirements for a Bespoke tour and these were delt with promptly and professionally.
Gordon, GBR - 1 month ago
5
Excellent service
Juliet provided a highly responsive service and completely met my brief within the budget.
Martin, GBR - 1 month ago
5
Exceptional service
Hannah was a pleasure to deal with, she was extremely knowledgeable and was extremely quick to work out all our options. Completely professional but with a lovely personal touch.
Nigel, GBR - 1 month ago
5
Prompt response, Knowledgeable, Helpful Friendly
Ayhan, TUR - 1 month ago
5
Personal Service
Flexible fast detailed knowledgeable and nice
Christopher, GBR - 1 month ago
Papagaio
Your edit for Latin American inspiration
Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.
