We’re proud of our awards and press coverage, but what means even more to us is the praise we receive from our clients. Below you'll find a selection of reviews from clients who have recently travelled with us.
Tailor-made holidays
Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.
Independent Service Rating
based on 1811 verified reviews
Feefo
5
Excellent service
Excellent
Sean, Plymouth - 3 weeks ago
5
Hope the holiday is as good as the booking process!
The holiday will not be taken until 2026. Having said that, the service provided throughout the exploratory phase and then the booking was excellent. Our contact through the process - Kathryn Rhodes - was superb despite the many questions posed and the changes requested. Could not have wished for a…
Chris, Norton Lindsey - 3 weeks ago
5
First Tailor Made Itinerary
I usually organise my own trips and this is the first time I have gone tailor made and so I was nervous about relinquishing control. I therefore started with one of their suggested tours and changed it to my liking by adding in extra days and taking out guided tours…
Susan, Halifax - 4 weeks ago
5
Great service and vacation
It was fantastic. Lina listened to what we were interested in and put together a great itinerary. Everything went off without a hitch. I was so impressed I have booked another holiday with them.
Karen, Calgary - 4 weeks ago
5
I have used JLA since 2004 and will keep coming back to them.
Good on the whole.
Rosemary, Oxford UK - 1 month ago
5
JLA are a great company to travel with
You can always quickly get through to a specific person. The staff are extremely knowledgable and can answer your queries. Booking is made easy.
Lynda - 1 month ago
5
Nothing was too much trouble
Very efficient and friendly advisor, we changed our minds a few times and nothing was too much trouble, would definitely recommend.
Alison, Wirral - 2 months ago
5
LOOKING FORWARD TO MY TOUR
It is odd to be asked before I have been on the tour. However, I am a returning customer and that should say something positive.
Ivor, LONDON - 2 months ago
5
Our trip to Columbia, Ecuador and the Galapagos
Charlotte was excellent she responded to all my suggestions and put together an amazing itinerary for our trip to Columbia, Ecuador and the Galapagos. Really looking forward to our holiday.
Margot, Egham - 2 months ago
5
Lina's patient curating has produced our dream trip!!
We really appreciate Lina Fuller's patient, warm and friendly curating of the perfect itinerary, over nearly two years, and with many changes of priorities, on our part Thanks to Lina, we finally arrived at an itinerary that met the different aspirations of both my partner and myself, and have a…
Sue, Birmingham - 2 months ago
5
Excellent advice from Charlotte
David, Knaresborough, North Yorkshire - 2 months ago
5
Well Done Journeyscape
Rob was very knowledgeable and helpful, and quick to respond to queries. All in all, a great service. Thanks
Mike, Dorset - 2 months ago
Papagaio
Your edit for Latin American inspiration
Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.
