What Our Clients Say

Trip to Chile

Paul was extremely helpful and his insider knowledge of Chile made it easier to book our trip. He was also very flexible when we had to change some of the itinerary and the final details look amazing and we’re really looking forward to going.

Kim, Billinge - 2 weeks ago

Always easy and good to work with JLA. Very professional and helpful and knowledgeable.

Dave Clapperton, Cheshire - 2 weeks ago

Excellent service from JLA's Travel Expert

The knowledgeable and friendly Travel Expert discussed the group tour and patiently answered all my questions. There were no pressure sales tactics at all (such as "just one place remaining!") which was most welcome.

Alison, Surrey - 4 weeks ago

Tailor-made trip sorted efficiently.

I was very impressed with how quickly Hannah responded to our queries and comments. She was also really patient whilst we suggested a number of changes to the proposed itinerary. The trip we have ended up with is the trip we wanted, so I am very pleased with the service…

Lynda, Nuneaton - 4 weeks ago

Amazing Service

My wife and I talked last year with Sophie Barber at JLA, about travelling to Mexico for the Day of the Dead Festival in October 2026. Sophie told us that the best time to arrange the trip would be September 2025. However, as Sophie had noticed that guides and hotels…

Jimmy Walker, Oakley, Bedfordshire - 1 month ago

Customer first

We dealt with Hannah Waterhouse She displays what is clearly first-hand knowledge She is patient and prioritises what the customer wants, at the same time creating an informed environment so as the right choices can be made. Communication is regular but not at all pushy We came to JLA when…

Paul, Leeds - 1 month ago

Informative information that made decision easy

Excellent in depth knowledge of places that we will visit and listened to what we wanted , really happy with itinerary , experiences and hotels. Nice job by Eloise

Paul, Walton On Thames - 1 month ago

Excellent Service

Professional, speedy and friendly service. Really listened to what we wanted and came up with suggestions

Lindsay, Edinburgh - 1 month ago

Friendly and knowledgeable service

Friendly & knowledgeable advice when planning my holiday, good response times to questions, itinerary and quotation clearly laid out with all pertinent information.

Ann, Reading - 2 months ago

Satisfied customer.

Lina was very helpful and ensured that all our requirements were met and questions answered. We would certainly recommend your company to anyone considering a holiday in that area.

Anthony, Cornwall - 2 months ago

Another Great Trip Planned!

We have just booked our second trip with JLA, after having had a such a fantastic experience with our JLA Travel Expert Carrie and the JLA travel partners in Peru and Colombia. I gave Carrie an outline of what we were looking for in our second trip in early 2026…

Jennifer, Ayrshire - 2 months ago

JLA came up with an itinerary which far exceeded our expectations.

Theresa, London - 2 months ago