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I completely sympathise with you – in these uncertain financial times it is very sensible to check, but let me reassure you as best I can.

Any money you’ve paid us for your holiday is protected. And once you’ve paid in full, if an airline, or any of the providers of services we have booked for you fails, it’s up to us to find an alternative. If we ourselves cease to trade before or after your trip starts, you are protected by our ATOL licence. This is issued by the CAA every year after very close scrutiny of our accounts and trading patterns. You can read more about consumer protection on our website.

You should also know that Journey Latin America has been in business since 1980 and is the UK’s foremost specialist in travel to Latin America, employing over 60 members of staff.

Lastly but by no means by least, congratulations on your engagement; we’re thrilled that you’re considering using our services for one of the most significant trips of your life.

Tailor-made holidays

Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.

Design my trip

Papagaio

Your edit for Latin American inspiration

Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.

View Extraordinary Inspiration
Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Chris
    Chris Rendell-Dunn - Travel Expert

    Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.

  • Hannah
    Hannah Donaldson - Travel Expert

    Having spent part of her childhood in Colombia and worked in Brazil and Costa Rica, Hannah's ties to Latin America run deep. Hannah is a much valued Travel Expert in our Tailor-made Holidays and Group Tours sales team.

  • Paul Winrow Giffin
    Paul Winrow-Giffin - Travel Expert

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Alex
    Alex Walker - Travel Expert

    A globetrotter since her childhood, Alex spent a year studying abroad in Guadalajara and has returned to Latin America countless times since then.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Sophie
    Sophie Barber - Travel Expert

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

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