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MEX _ Tulum Ruins over Caribbean _ shutterstock_ FREE

We have a range of hotels in the Riviera Maya which are good for families and are not all inclusive. For luxury accommodation, we can suggest the Belmond Maroma Resort and Spa, located in Punta Maroma, 20 minutes from Playa del Carmen. Originally a coconut plantation, this stylish hotel belongs to the exclusive Belmond portfolio, formerly known as Orient Express. Another equally exclusive property is Esencia, a small luxury resort set on Playa Xpu-Ha, a beautiful 3km broad stretch of powdery sand beach on Mexico’s Riviera Maya.

A notch down from these two, but equally delightful, is the Ana y Jose, a small, family-run hotel located 15 minutes’ walk from the centre of Tulum – popular with families and couples alike.

If wish us to send you a quote for specific dates, please do ring our tailor-made department on 020 8747 8315.

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Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.

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Meet our team

Real Latin american experts

  • Carrie
    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

  • Rosie profile
    Rosie Kay - Travel Expert

    During a career break, Rosie embarked on an unforgettable year-long backpacking trip across Latin America. Now back in the UK, she is excited to share her knowledge and experiences with others, helping them discover her favourite place in the world.

  • Sophie
    Sophie Barber - Travel Expert

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

  • Alex
    Alex Walker - Travel Expert

    A globetrotter since her childhood, Alex spent a year studying abroad in Guadalajara and has returned to Latin America countless times since then.

  • Hannah
    Hannah Donaldson - Travel Expert

    Having spent part of her childhood in Colombia and worked in Brazil and Costa Rica, Hannah's ties to Latin America run deep. Hannah is a much valued Travel Expert in our Tailor-made Holidays and Group Tours sales team.

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