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Senior Travel Consultant Sophie tells us what it was like to stay at the Grand Velas Hotel, one of the Riviera Maya's most luxurious properties.

As we passed through the towering white wall that marked the entrance of the Grand Velas Riviera Maya Hotel I could feel my stress melt away as though I had walked through a portal into a very relaxing parallel dimension, which happened to be just ten minutes from Playa del Carmen on Mexico’s Riviera Maya.

I could tell straightaway that this luxurious, all-inclusive hotel would live up to its accolade of being one of the Leading Hotels of the World; we were greeted with a refreshing drink and cold towel and were introduced to our personal butler, Roberto. Throughout our stay, Roberto discreetly ensured everything was perfect: he made our restaurant reservations, booked our spa appointments and was always available to answer any questions we had. We didn’t have to worry about a thing - and it was bliss!

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Our suite was a haven within this haven: sumptuously spacious, we had the choice of lounging in the separate living area, on the plush bed (one of the comfiest I’ve ever slept in) or on the enormous balcony. With a plunge pool and stunning views over the picture-perfect palm trees, bright pink bougainvillea, white-sand beach and crystal clear ocean, it was truly a special spot.

And so, all we had to do was sit back, relax and watch the sun set over this lavish corner of paradise on Mexico’s Riviera Maya.

You can read more about Mexico here, or why not browse our luxury holidays?

Last updated: 30 Jun 2017

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    Lina Fuller - Travel Expert

    Lina's passion for the continent where she was born really took off when she moved to Córdoba (Argentina) to study, spending the holidays travelling between Argentina and her native Colombia.

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    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

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    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

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    Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

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    Alex Walker - Travel Expert

    A globetrotter since her childhood, Alex spent a year studying abroad in Guadalajara and has returned to Latin America countless times since then.

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