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Grand Velas Riviera Maya

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  • Grand Velas Riviera Maya
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A luxurious, all-inclusive beach retreat spread over 85 acres and surrounded by the white-sand beaches and lush jungle of the Riviera Maya.

We don’t sell many all-inclusive properties, but the luxurious, family-friendly, Grand Velas Riviera Maya on Mexico’s Caribbean coast, is in a class of its own.

Maintaining its Mexican authenticity, sitting astride the powder-white Caribbean beach, Grand Velas Riviera Maya is only a few minutes away from the effervescent, holiday town Playa del Carmen.  Set within 83 hectares of beautiful grounds, the uncrowded property is split between three different environments: Zen Grand (254 suites, set within the jungle and mangroves), Ambassador (195 suites with views of the ocean views) and Grand Class (90 suites also overlooking the sea). All the spacious suites feature private terraces with views of the ocean or jungle gardens, whirlpool tubs, plasma TVs, wifi and 24-hour room all-inclusive service. 

With eight high-quality restaurants (included in the price and featuring a range of cuisines for every palate) you’ll be spoilt for choice for dinner, and the range of swimming pools and broad areas of beach mean you’re never far away from a refreshing dip.

Popular with couples and honeymooners, Grand Velas also offers a genuine holiday for all the family, with state of the art Kids Clubs and an inspired Teens Club (adults only allowed in during certain visiting hours).  The property also offers a state-of-the-art spa and comprehensive menu of activities and entertainment.

The service-oriented Grand Velas Riviera Maya seeks to pamper everyone with its friendly staff and seamless concierge service, who go out of their way to make you feel at home from the moment you arrive and cater to your every need.

Bartolome, Galápagos

What our clients say

  • Most Memorable Moment?: Hard to say as we enjoyed every part of our trip. We loved the mixture of ancient sites and other attractions so we did not feel overwhelmed…

    DS, Paisley Dec 2016
  • "All of it was great so hard to pick out one thing. We had a lovely mix of ancient sites, modern art, great museums and time to relax. The Day…

    FA, Edinburgh Nov 2014
  • "Many highlights: The views at Uxmal. Waking up with a view of the observatory at Chichen Itza from our hotel bed. The excellent guides. The friendliness of the staff (and…

    TR, Farnham Jan 2015
  • The visit to Calakmul which was hard work but the reward of climbing the pyramids and seeing the jungle stretching in all directions will stay in the memory.  This was…

    PH, Westcliff-on-sea Dec 2016
  • "Most memorable aspects were all the archaeological sites, which we enjoyed immensely. On the whole, we found local people very kind and helpful."

    DC, Nottingham Jun 2013
  • My sister summed it up by saying that there was nothing that she would have changed, the holiday was perfect.  Mexico was a delight, we had never been before, the…

    RN, Ascot Aug 2025
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Our Expert's Opinion

Maggie
Maggie Wilson - Travel Expert

Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Kathryn
    Kathryn Rhodes - Travel Expert

    Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

  • Alex
    Alex Walker - Travel Expert

    A globetrotter since her childhood, Alex spent a year studying abroad in Guadalajara and has returned to Latin America countless times since then.

  • Carrie
    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

  • Finn Clennett
    Finn Clennett - Travel Expert

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Heloise
    Heloise Buxton - Travel Expert

    Heloise started her Latin American journey as an exchange student in Santiago, Chile. With extended summer holidays this was the perfect opportunity to backpack through Bolivia, Peru, Argentina and Brazil.

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