Peaceful and refined boutique hotel in a restored colonial mansion, bedecked with period furnishings, chandeliers and tapestries.
The peaceful colonial Mansion Alcazar is located a few blocks from Cuenca's main square. The building's architectural details have been retained and restored, and the period furnishings, chandeliers and tapestries help show them off to great effect.
There are just 16 rooms and suites individually furnished in a classical style; some have four-poster beds. Rich reds and brown add warmth and texture.
There is a bar and lounge set around a central fountain with a reading room and a garden to the rear, and a formal dining room where gourmet meals are served. Hotel facilities include a champagne lounge (high tea also served), library and garden. Clients praise the friendly and well-informed staff who make for a sociable stay.
What our clients say
97% of our clients rated their experience with us as Excellent or Good.
Made the stay special
“Hotel made the stay special - excellent facilities and service.”MP, London
Beautiful period house, a little overloaded maybe with antiques but lovely garden.MW, London
A stunning hotel with beautiful interior and gardens where we were promised that we'd see hummingbirds but didn't. The bedroom was quite small but very well kept. The dining room would have been chilly but a fire was lit for us. All the staff were helpful.RW, London
Tailor made holiday
Our specialists have been expertly crafting award-winning tailor-made holidays to Latin America for 40 years. We would be delighted to create a truly personalised trip which perfectly matches your wishes and requirements.
Sophie Barber - Travel Expert
Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.
Your edit for Latin American inspiration
Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.View Extraordinary Inspiration
Real Latin America Experts
Hannah Waterhouse - Travel Expert
Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.
Evie Oswald - Travel Expert
It's hard to believe that Evie has had time to cram so much in to her life so far. Having lived as a child in the Americas and Europe she found herself immediately attracted to Latin America.
Hannah Donaldson - Travel Expert
Having spent part of her childhood in Colombia and worked in Brazil and Costa Rica, Hannah's ties to Latin America run deep. Hannah is a much valued Travel Expert in our Tailor-made Holidays and Group Tours sales team.
Paul Winrow-Giffin - Travel Expert
After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.
Kathryn Rhodes - Travel Expert
Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.
Chris Rendell-Dunn - Travel Expert
Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.