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MEX _ Tulum Ruins over Caribbean _ shutterstock_ FREE

We have a range of hotels in the Riviera Maya which are good for families and are not all inclusive. For luxury accommodation, we can suggest the Belmond Maroma Resort and Spa, located in Punta Maroma, 20 minutes from Playa del Carmen. Originally a coconut plantation, this stylish hotel belongs to the exclusive Belmond portfolio, formerly known as Orient Express. Another equally exclusive property is Esencia, a small luxury resort set on Playa Xpu-Ha, a beautiful 3km broad stretch of powdery sand beach on Mexico's Riviera Maya.

A notch down from these two, but equally delightful, is the Ana y Jose, a small, family-run hotel located 15 minutes' walk from the centre of Tulum – popular with families and couples alike.

If wish us to send you a quote for specific dates, please do ring our tailor-made department on 020 8747 8315.

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Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.

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Meet our team

Real Latin american experts

  • Paul Winrow Giffin
    Paul Winrow-Giffin - Travel Expert

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Kathryn
    Kathryn Rhodes - Travel Expert

    Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Chris
    Chris Rendell-Dunn - Travel Expert

    Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

  • Carrie
    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

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