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Hacienda El Santuario

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A gem in the heart of San Miguel de Allende, one of Mexico’s most alluring colonial cities, Hacienda Santuario brims with atmosphere. Adorned with hundreds of items of folk art, vibrant fabrics and artefacts, this intimate boutique hotel is unmistakably Mexican in flavour. With around 30 guest rooms, a restaurant, picturesque patio gardens and terraces alive with bourgainvillea, it’s an inviting retreat to watch the world go by between exploring timeless cobblestone streets and art galleries. Hacienda El Santuario has been praised in Condé Nast Traveller as one of the top 10 best hotels in Mexico.

Bartolome, Galápagos

What our clients say

  • Bocas del Toro great fun and frivolous and it was great journey by boat to Bocas 

    GS, Bushy Feb 2026

  • Great selection of trips and things to do. Riding for beginners particularly recommended. Food very good for very isolated location, lovely staff, particularly in the main bar. Great drivers and…

    DH, Milnthorpe Mar 2017

  • Hugo was an excellent guide with lots of knowledge and was very kind and helpful, not just on Tikal and history but the wildlife as well.  His tour of Yaxha…

    AH, Boston Sep 2018

  • All the staff and the two guides we had dealings with (Fabian and Jacob) were fantastic.We were there in very difficult circumstances with heavy rain for the whole 5 days…

    TK, Leighton buzzard Dec 2016
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Our Expert's Opinion

Kathryn
Kathryn Rhodes - Travel Expert

Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

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Papagaio

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Meet our team

Real Latin american experts

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  • Paul Winrow Giffin
    Paul Winrow-Giffin - Travel Expert

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Heloise
    Heloise Buxton - Travel Expert

    Heloise started her Latin American journey as an exchange student in Santiago, Chile. With extended summer holidays this was the perfect opportunity to backpack through Bolivia, Peru, Argentina and Brazil.

  • Alex
    Alex Walker - Travel Expert

    A globetrotter since her childhood, Alex spent a year studying abroad in Guadalajara and has returned to Latin America countless times since then.

  • Sallly
    Sally Dodge - Travel Expert

    A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

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    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

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