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Hacienda El Santuario

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A gem in the heart of San Miguel de Allende, one of Mexico’s most alluring colonial cities, Hacienda Santuario brims with atmosphere. Adorned with hundreds of items of folk art, vibrant fabrics and artefacts, this intimate boutique hotel is unmistakably Mexican in flavour. With around 30 guest rooms, a restaurant, picturesque patio gardens and terraces alive with bourgainvillea, it’s an inviting retreat to watch the world go by between exploring timeless cobblestone streets and art galleries. Hacienda El Santuario has been praised in Condé Nast Traveller as one of the top 10 best hotels in Mexico.

Bartolome, Galápagos

What our clients say

  • Fabulous!!

    DB, Weymouth May 2018

  • Most memorable experience: “I loved the hotels in Antigua, especially  loved seeing the tribal clothing and textiles and markets and scenery around Lake Atitlan”

    CR, USA Aug 2026

  • "In our opinion this is the best hotel in the world. Every aspect was memorable but the Explora Patagonia stands out."

    MG,Winsford Nov 2014

  • The reception staff spoke very good English and were very helpful.

    MM, Holt Apr 2017

  • Trekking in Tierra del Fuego was incredible - you felt like you were in total isolation and away from all civilisation in the most beautiful of settings 

    PA, Raynes Park Apr 2012
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Our Expert's Opinion

Kathryn
Kathryn Rhodes - Travel Expert

Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

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Papagaio

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Bartolome, Galápagos

Meet our team

Real Latin american experts

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  • Charlotte
    Charlotte Daubeney - Travel Expert

    Charlotte's fascination with Latin America began with a family holiday to Belize. She went on to study Spanish in school and at university before spending a year living in Santiago, Chile.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Sophie
    Sophie Barber - Travel Expert

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

  • Hannah
    Hannah Donaldson - Travel Expert

    Having spent part of her childhood in Colombia and worked in Brazil and Costa Rica, Hannah's ties to Latin America run deep. Hannah is a much valued Travel Expert in our Tailor-made Holidays and Group Tours sales team.

  • Chris
    Chris Rendell-Dunn - Travel Expert

    Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

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