Ask our Experts

I’m planning my honeymoon in May 2013 but I’m worried about paying such a large amount so far in advance. I don’t want to book the trip two months before we’re due to get married though. Would my money be safe if JLA ran into financial problems?

Asked by Barbara

I completely sympathise with you – in these uncertain financial times it is very sensible to check, but let me reassure you as best I can.

Any money you've paid us for your holiday is protected. And once you've paid in full, if an airline, or any of the providers of services we have booked for you fails, it's up to us to find an alternative. If we ourselves cease to trade before or after your trip starts, you are protected by our ATOL licence. This is issued by the CAA every year after very close scrutiny of our accounts and trading patterns. You can read more about consumer protection on our website.

You should also know that Journey Latin America has been in business since 1980 and is the UK's foremost specialist in travel to Latin America, employing over 60 members of staff.

Lastly but by no means by least, congratulations on your engagement; we’re thrilled that you’re considering using our services for one of the most significant trips of your life.

Answered by