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What are the benefits of travelling with an ATOL protected company?

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I completely sympathise with you – in these uncertain financial times it is very sensible to check, but let me reassure you as best I can.

Any money you’ve paid us for your holiday is protected. And once you’ve paid in full, if an airline, or any of the providers of services we have booked for you fails, it’s up to us to find an alternative. If we ourselves cease to trade before or after your trip starts, you are protected by our ATOL licence. This is issued by the CAA every year after very close scrutiny of our accounts and trading patterns. You can read more about consumer protection on our website.

You should also know that Journey Latin America has been in business since 1980 and is the UK’s foremost specialist in travel to Latin America, employing over 60 members of staff.

Lastly but by no means by least, congratulations on your engagement; we’re thrilled that you’re considering using our services for one of the most significant trips of your life.

Tailor-made holidays

Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.

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Your edit for Latin American inspiration

Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.

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Destination Guides

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Bartolome, Galápagos

Meet our team

Real Latin american experts

Get in touch Meet our experts
  • Charlotte
    Charlotte Daubeney - Travel Expert

    Charlotte's fascination with Latin America began with a family holiday to Belize. She went on to study Spanish in school and at university before spending a year living in Santiago, Chile.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Chris
    Chris Rendell-Dunn - Travel Expert

    Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.

  • Juliet
    Juliet Ellwood - Travel Expert

    After graduating with a degree in Anthropology and History and having been fascinated by Latin America since childhood by the book featuring photos of Nazca, Juliet first visited the region in 2003. Since then, Juliet has visited the majority of countries in Latin America but has particularly extensive experience with Peru, a country she loves for many reasons but not least, its incredible archaeological richness and delicious food!

  • Kathryn
    Kathryn Rhodes - Travel Expert

    Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

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