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I completely sympathise with you – in these uncertain financial times it is very sensible to check, but let me reassure you as best I can.

Any money you’ve paid us for your holiday is protected. And once you’ve paid in full, if an airline, or any of the providers of services we have booked for you fails, it’s up to us to find an alternative. If we ourselves cease to trade before or after your trip starts, you are protected by our ATOL licence. This is issued by the CAA every year after very close scrutiny of our accounts and trading patterns. You can read more about consumer protection on our website.

You should also know that Journey Latin America has been in business since 1980 and is the UK’s foremost specialist in travel to Latin America, employing over 60 members of staff.

Lastly but by no means by least, congratulations on your engagement; we’re thrilled that you’re considering using our services for one of the most significant trips of your life.

Tailor-made holidays

Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.

Design my trip

Papagaio

Your edit for Latin American inspiration

Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.

View Extraordinary Inspiration
Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Maggie
    Maggie Wilson - Travel Expert

    Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

  • Charlotte
    Charlotte Daubeney - Travel Expert

    Charlotte's fascination with Latin America began with a family holiday to Belize. She went on to study Spanish in school and at university before spending a year living in Santiago, Chile.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Finn Clennett
    Finn Clennett - Travel Expert

  • Paul Winrow Giffin
    Paul Winrow-Giffin - Travel Expert

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Kathryn
    Kathryn Rhodes - Travel Expert

    Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

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