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Grand Velas Riviera Maya

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  • Grand Velas Riviera Maya
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A luxurious, all-inclusive beach retreat spread over 85 acres and surrounded by the white-sand beaches and lush jungle of the Riviera Maya.

We don’t sell many all-inclusive properties, but the luxurious, family-friendly, Grand Velas Riviera Maya on Mexico’s Caribbean coast, is in a class of its own.

Maintaining its Mexican authenticity, sitting astride the powder-white Caribbean beach, Grand Velas Riviera Maya is only a few minutes away from the effervescent, holiday town Playa del Carmen.  Set within 83 hectares of beautiful grounds, the uncrowded property is split between three different environments: Zen Grand (254 suites, set within the jungle and mangroves), Ambassador (195 suites with views of the ocean views) and Grand Class (90 suites also overlooking the sea). All the spacious suites feature private terraces with views of the ocean or jungle gardens, whirlpool tubs, plasma TVs, wifi and 24-hour room all-inclusive service. 

With eight high-quality restaurants (included in the price and featuring a range of cuisines for every palate) you’ll be spoilt for choice for dinner, and the range of swimming pools and broad areas of beach mean you’re never far away from a refreshing dip.

Popular with couples and honeymooners, Grand Velas also offers a genuine holiday for all the family, with state of the art Kids Clubs and an inspired Teens Club (adults only allowed in during certain visiting hours).  The property also offers a state-of-the-art spa and comprehensive menu of activities and entertainment.

The service-oriented Grand Velas Riviera Maya seeks to pamper everyone with its friendly staff and seamless concierge service, who go out of their way to make you feel at home from the moment you arrive and cater to your every need.

Bartolome, Galápagos

What our clients say

  • “My sister summed it up by saying that there was nothing that she would have changed, the holiday was perfect. Mexico was a delight, we had never been before, the…

    RN, Ascot Jun 2014
  • Oaxaca and Mexico City were the high spots for us. We found the Mexicans we met to be welcoming and helpful. We ate some amazing foot in Oaxaca where we…

    DS, Tunbridge Wells Dec 2019
  • Most memorable aspect: “All the visits to temples and pyramids. With very knowledgeable and extremely pleasant guides

    JB Wandsworth Dec 2012
  • Most Memorable Moment?: The awesome encounter with a grey whale mother and calf.

    WS, London Feb 2018
  • All of the tour guide experiences were memorable and we loved Mexico city. There was so much to see and do in such a short week. I would love to…

    JR, Castle Douglas May 2010
  • "While is difficult to find the better part, staying in the Hacienda Chichen Resort was magical, seen the Toh bird in Tanka was wonderful, as was swimming in the cenotes…

    LCS, London Sep 2014
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Our Expert's Opinion

Paul Winrow Giffin
Paul Winrow-Giffin - Travel Expert

After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Heloise
    Heloise Buxton - Travel Expert

    Heloise started her Latin American journey as an exchange student in Santiago, Chile. With extended summer holidays this was the perfect opportunity to backpack through Bolivia, Peru, Argentina and Brazil.

  • Sophie
    Sophie Barber - Travel Expert

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Hannah
    Hannah Waterhouse - Travel Expert

    Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.

  • Alex
    Alex Walker - Travel Expert

    A globetrotter since her childhood, Alex spent a year studying abroad in Guadalajara and has returned to Latin America countless times since then.

  • Maggie
    Maggie Wilson - Travel Expert

    Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

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