Grand Velas Riviera Maya

Customer Ratings
This is a Satisfaction Rating based on our own customer feedback

A luxurious, all-inclusive beach retreat spread over 85 acres and surrounded by the white-sand beaches and lush jungle of the Riviera Maya.

We don’t sell many all-inclusive properties, but the luxurious, family-friendly, Grand Velas Riviera Maya on Mexico's Caribbean coast, is in a class of its own.

Maintaining its Mexican authenticity, sitting astride the powder-white Caribbean beach, Grand Velas Riviera Maya is only a few minutes away from the effervescent, holiday town Playa del Carmen. Set within 83 hectares of beautiful grounds, the uncrowded property is split between three different environments: Zen Grand (254 suites, set within the jungle and mangroves), Ambassador (195 suites with views of the ocean views) and Grand Class (90 suites also overlooking the sea). All the spacious suites feature private terraces with views of the ocean or jungle gardens, whirlpool tubs, plasma TVs, wifi and 24-hour room all-inclusive service.

With eight high-quality restaurants (included in the price and featuring a range of cuisines for every palate) you’ll be spoilt for choice for dinner, and the range of swimming pools and broad areas of beach mean you’re never far away from a refreshing dip.

Popular with couples and honeymooners, Grand Velas also offers a genuine holiday for all the family, with state of the art Kids Clubs and an inspired Teens Club (adults only allowed in during certain visiting hours). The property also offers a state-of-the-art spa and comprehensive menu of activities and entertainment.

The service-oriented Grand Velas Riviera Maya seeks to pamper everyone with its friendly staff and seamless concierge service, who go out of their way to make you feel at home from the moment you arrive and cater to your every need.

What our clients say

Most memorable experience: Going by fast boat on Usumcinta river to Yaxchilan where howler monkeys and a deserted site made an unforgettable impression. I could go on and on – it was all memorable!
PH Victoria
Most memorable aspects were all the archaeological sites, which we enjoyed immensely. On the whole, we found local people very kind and helpful.
DC Nottingham
Whale watching in San Jose Del Cabo
CS, Epsom
My sister summed it up by saying that there was nothing that she would have changed, the holiday was perfect. Mexico was a delight, we had never been before, the people sincerely friendly and helpful, the service as great but everything exceeded expectations. My sister and the children thought that the cenotes were amazing as they were such a surprise but we loved it all.
RN, Ascot
We had a lovely day at the waterfalls and coffee plantation when in Huatulco. We also did a tour of the bays which included snorkelling which was very enjoyable. We enjoyed the variety of culture mixed with the beach. All places visited made their mark. Mexico City very busy but worth seeing, Puebla lovely city with traditional crafts and culture. Oaxaca - town great place with lots of activity and music and Huatulco - enjoyed the local town La Crucecita for eating out.
PT, Arundel
The visit to Calakmul which was hard work but the reward of climbing the pyramids and seeing the jungle stretching in all directions will stay in the memory. This was followed the next day by a wonderful, and unexpected, half day at Laguna Bacular. We thought we were only going to be driving through on our way to Tulum. However we were treated to an extensive tour of the fortress there followed by a superb boat trip on the lagoon. It was the icing on the cake to a wonderful two days, with an excellent guide (Luis Alberto) and driver (Ivan).
PH, Westcliff-on-sea

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Our expert's view

Mary Anne Nelson - Travel Expert

Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

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