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Grand Velas Riviera Maya

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  • Grand Velas Riviera Maya
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A luxurious, all-inclusive beach retreat spread over 85 acres and surrounded by the white-sand beaches and lush jungle of the Riviera Maya.

We don’t sell many all-inclusive properties, but the luxurious, family-friendly, Grand Velas Riviera Maya on Mexico’s Caribbean coast, is in a class of its own.

Maintaining its Mexican authenticity, sitting astride the powder-white Caribbean beach, Grand Velas Riviera Maya is only a few minutes away from the effervescent, holiday town Playa del Carmen.  Set within 83 hectares of beautiful grounds, the uncrowded property is split between three different environments: Zen Grand (254 suites, set within the jungle and mangroves), Ambassador (195 suites with views of the ocean views) and Grand Class (90 suites also overlooking the sea). All the spacious suites feature private terraces with views of the ocean or jungle gardens, whirlpool tubs, plasma TVs, wifi and 24-hour room all-inclusive service. 

With eight high-quality restaurants (included in the price and featuring a range of cuisines for every palate) you’ll be spoilt for choice for dinner, and the range of swimming pools and broad areas of beach mean you’re never far away from a refreshing dip.

Popular with couples and honeymooners, Grand Velas also offers a genuine holiday for all the family, with state of the art Kids Clubs and an inspired Teens Club (adults only allowed in during certain visiting hours).  The property also offers a state-of-the-art spa and comprehensive menu of activities and entertainment.

The service-oriented Grand Velas Riviera Maya seeks to pamper everyone with its friendly staff and seamless concierge service, who go out of their way to make you feel at home from the moment you arrive and cater to your every need.

Bartolome, Galápagos

What our clients say

  • My sister summed it up by saying that there was nothing that she would have changed, the holiday was perfect.  Mexico was a delight, we had never been before, the…

    RN, Ascot Oct 2026
  • Most Memorable Moment?: The awesome encounter with a grey whale mother and calf.

    WS, London Feb 2018
  • Most Memorable Moment?: So many! Maybe the balloon ride? 

    KFD, London Aug 2018
  • Most memorable experience? “It's impossible to pick any individual aspect; but a number of experiences stood out: the visit to the "voodoo" church at St Juan Chamula (extraordinary and unexpected),…

    AR, Gospel Oak Apr 2012
  • Most Memorable Moment?: Lots of highlights but probably street food and archaeology in Mexico City, fiestas in Oaxaca, Hotel Esencia, cenotes and hacienda trip in Merida (and the hotel).  We…

    KE, London Jul 2018
  • Most Memorable Experience: The visits to sights and cities open our eyes to a culture that is underrated in Europe.  Security is perceived as a problem in Mexico.  Yes there…

    MC Oct 2026
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Our Expert's Opinion

Ben
Ben Line - Travel Expert

Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Kathryn
    Kathryn Rhodes - Travel Expert

    Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Heloise
    Heloise Buxton - Travel Expert

    Heloise started her Latin American journey as an exchange student in Santiago, Chile. With extended summer holidays this was the perfect opportunity to backpack through Bolivia, Peru, Argentina and Brazil.

  • Steve Yates
    Steve Yates - Travel Expert

    Steve has travelled extensively over the years, experiencing destinations in many different ways. From backpacking through basic hostels, hitchhiking and taking overnight buses, to enjoying stays in some of the world’s most luxurious hotels and lodges, he has developed a deep appreciation for every style of travel

  • Lina
    Lina Fuller - Travel Expert

    Lina's passion for the continent where she was born really took off when she moved to Córdoba (Argentina) to study, spending the holidays travelling between Argentina and her native Colombia.

  • Sallly
    Sally Watkins - Travel Expert

    A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.

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