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Illa Experience

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The award-winning Illa Experience Hotel is an intimate property in the San Marcos district of Quito, offering authentic cultural experiences for guests with local Ecuadorian families.

Just five minutes’ walk from the main Plaza de Independencia of Quito’s Old Town, this small boutique hotel has a dozen guest rooms across three floors, each decorated with different historical themes: colonial, republican and contemporary. There are subtle Ecuadorian motifs, arts and crafts throughout and some intricately-carved doors were donated by San Agustin nuns. Rooms are smart and compact with modern amenities, double glazing and patio views, while the best suites have views of the Panecillo and Virgen de Quito.

The hotel’s restaurant is highly regarded for its innovative à la carte and tasting menus inspired by a fusion of styles from the diverse regions of Ecuador. There is also a rooftop bar where you can relax with a drink as the sun sets over the city, and guests also have access to a large pool.

Self-styled as an Experience Hotel, guests are invited to take part in Quito traditions, with attentive staff bringing the city’s history to life through daily experiences offered on and off site – from traditional weaving to painting, cookery and a neighbourhood walking tour. The hotel also partners with INES Restaurant on the NESTS project, an initiative promoting young chefs from rural areas with housing and scholarships.

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What our clients say

  • Highlights:- “Quito celebrating their anniversary of independence. All the Haciendas we visited were full of history and interesting in different ways .Las Cajas and getting up into the high Andes…

    GW, Truro Dec 2010
  • Ecuador was a fantastic adventure: welcoming friendly people, beautiful landscapes and amazing wildlife. To fit in two cities, the Andes, the Amazon, the cloud forest and the Galapagos islands into…

    GE, Glasgow Jan 2026
  • Everyone was very concious of preserving water and not littering - it seems part of everyday life in Ecuador

    KK, Belfast Dec 2010
  • We had a wonderful holiday to Quito and Galapagos with Journey Latin America. We just wish it had been longer!

    HS, W4 Jun 2011
  • Ecuador is perhaps a most underrated country for a great visitor experience. The people are great and helpful and, for anyone with an interest in the natural world, there is…

    IB Mar 2011
  • We had a wonderful time… we thought the guides we had were among the best we have known anywhere; we went for the Galápagos and would admit to mainland Ecuador…

    PW, Lambeth Jan 2026
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Our Expert's Opinion

Sallly
Sally Dodge - Travel Expert

A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.

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Meet our team

Real Latin american experts

  • Charlotte
    Charlotte Daubeney - Travel Expert

    Charlotte's fascination with Latin America began with a family holiday to Belize. She went on to study Spanish in school and at university before spending a year living in Santiago, Chile.

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    Rosie Kay - Travel Expert

    During a career break, Rosie embarked on an unforgettable year-long backpacking trip across Latin America. Now back in the UK, she is excited to share her knowledge and experiences with others, helping them discover her favourite place in the world.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

  • Hannah
    Hannah Donaldson - Travel Expert

    Having spent part of her childhood in Colombia and worked in Brazil and Costa Rica, Hannah's ties to Latin America run deep. Hannah is a much valued Travel Expert in our Tailor-made Holidays and Group Tours sales team.

  • Sophie
    Sophie Barber - Travel Expert

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

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