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Illa Experience

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The award-winning Illa Experience Hotel is an intimate property in the San Marcos district of Quito, offering authentic cultural experiences for guests with local Ecuadorian families.

Just five minutes’ walk from the main Plaza de Independencia of Quito’s Old Town, this small boutique hotel has a dozen guest rooms across three floors, each decorated with different historical themes: colonial, republican and contemporary. There are subtle Ecuadorian motifs, arts and crafts throughout and some intricately-carved doors were donated by San Agustin nuns. Rooms are smart and compact with modern amenities, double glazing and patio views, while the best suites have views of the Panecillo and Virgen de Quito.

The hotel’s restaurant is highly regarded for its innovative à la carte and tasting menus inspired by a fusion of styles from the diverse regions of Ecuador. There is also a rooftop bar where you can relax with a drink as the sun sets over the city, and guests also have access to a large pool.

Self-styled as an Experience Hotel, guests are invited to take part in Quito traditions, with attentive staff bringing the city’s history to life through daily experiences offered on and off site – from traditional weaving to painting, cookery and a neighbourhood walking tour. The hotel also partners with INES Restaurant on the NESTS project, an initiative promoting young chefs from rural areas with housing and scholarships.

Bartolome, Galápagos

What our clients say

  • We had a wonderful time… we thought the guides we had were among the best we have known anywhere; we went for the Galápagos and would admit to mainland Ecuador…

    PW, Lambeth Jan 2026
  • Highlight?: The Napo Lodge experience.   It exceeded our expectations and we were very lucky to have dry weather.

    HB, Todmorden Aug 2018
  • Highlight?: The trek up the Chimborazo with mountaineering legend will live with us forever!!

    TT, Bolton Sep 2017
  • From the moment we were picked up, (on time) from our hotel in Quito, to the moment we were left at the departure lounge in the airport in Baltra, the…

    TP, Lima Jun 2013
  • Avenue of the Volcanoes was superb plus swimming with sea lions and penguins.

    JK, Sheffield Feb 2015
  • Highlight?: Galapagos Islands

    RN, London Nov 2016
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Our Expert's Opinion

Juliet
Juliet Ellwood - Travel Expert

After graduating with a degree in Anthropology and History and having been fascinated by Latin America since childhood by the book featuring photos of Nazca, Juliet first visited the region in 2003. Since then, Juliet has visited the majority of countries in Latin America but has particularly extensive experience with Peru, a country she loves for many reasons but not least, its incredible archaeological richness and delicious food!

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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Sallly
    Sally Dodge - Travel Expert

    A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.

  • Chris
    Chris Rendell-Dunn - Travel Expert

    Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.

  • Carrie
    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

  • Alex
    Alex Walker - Travel Expert

    A globetrotter since her childhood, Alex spent a year studying abroad in Guadalajara and has returned to Latin America countless times since then.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Maggie
    Maggie Wilson - Travel Expert

    Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

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