Santa Lucia

Customer Ratings
This is a Satisfaction Rating based on our own customer feedback

Beautifully restored 19th century colonial mansion situated in the heart of colonial Cuenca near the main square.

This beautifully restored 19th century colonial mansion is situated in the heart of colonial Cuenca near the main square.

In keeping with the style of the house, the atmosphere is one of dignified elegance. The rooms, located on three floors, are tastefully decorated and have air-con, minibar, flat screen cable TV, WIFI and private bathroom.

There is also a restaurant set within the beautiful central courtyard and an atmospheric bar.

What our clients say

Ecuador is a wonderful country with much to see and do so often overlooked by those seeking to visit South America and that I now know is a big mistake.
DW, Lingfield
We had a wonderful time…we thought the guides we had were among the best we have known anywhere; we went for the Galapagos and would admit to mainland Ecuador being a bit of an “add on”, but we thought it was fabulous and would return-Quito was so much better than we expected
PW, Lambeth
We had a wonderful holiday to Quito and Galapagos with Journey Latin America. We just wish it had been longer!
HS, W4
Most memorable experiences: Snorkelling with huge sea turtles and iguanas whilst they were feeding with sea lions, penguins and flightless cormorants also coming to join in the party.
LA, London
Waking up at Hacienda Porvenir and being able to see the sun rising near Cotopaxi. Being in the Galapagos once again and seeing all the wildlife - such a unique experience.
JB, Edinburgh
Hard to pick one highlight when there were so many superlatives. The scenery in Ecuador was spectacular. The Devil's Nose train ride was great fun. Snorkelling with sea turtles, penguins, sea lions and marine iguanas in the Galapagos was simply a-m-a-z-i-n-g !
JB, Newcastle

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Carrie Gallagher - Travel Expert
A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.
Sally Dodge - Travel Expert
A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.
Ben Line - Travel Expert
Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.
Kathryn Rhodes - Travel Expert
Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.
Hannah Waterhouse - Travel Expert
Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.
Mary Anne Nelson - Travel Expert
Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.