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Hotel Melia San Carlos

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Melia San Carlos is located in the centre of Cienfuegos, Cuba's Pearl of the South.

Just a few minutes’ stroll from the central square, the Melia San Carlos, which was originally established in 1925, features contemporary furnishings and, unusually for this Caribbean island full of colour, the décor is mostly white, silver, chocolate and black. Some features from the original building remain, such as the ornate façade and layout of the lobby to which a bar and inner courtyard have been added. The restaurant, located on the top floor, serves a buffet breakfast and a la carte lunch and dinner options. The bright-white guest rooms are adorned with up-to-date bathrooms, air-conditioning, TV and Wi-Fi. Some of the rooms have views over the city. The San Carlos is the sister property of La Union, which is located a short walk away and whose facilities, including an outdoor pool, sauna and spa can be used by San Carlos guests. Treatments are available at extra cost.

Bartolome, Galápagos

What our clients say

  • With JLA's help, got an excellent choice of locations and accommodation. Really felt that I got to see a lot of the country and a great variety in just 10…

    PW, Norwich Jun 2015

  • We had a great time in Cuba, very pleased with the literary suggested and implemented by JLA. Hannah (W) was a pleasure to deal with. We would certainly recommend JLA…

    JH Bedford May 2013

  • Most memorable experiences: "Driving around the country seeing beautiful buildings and plants. The music in Bayamo - a special festival. Going to the Granjita near Santiago where Castro planned the…

    AH, London May 2026

  • Highlight: Santiago City tour helped us understand the history of the revolution, coupled with the excursion to Comandacia de la Plata.

    EM, Bristol Jan 2017

  • Highlights: Meeting the local guides and owners of casas particolares, who were unfailingly helpful, friendly and genuinely keen to welcome us to their country. On of the highlights of the…

    RP, London Feb 2016

  • Highlights: The music/case da la culturas. driving and getting off the beaten track.

    RGJ, London Jan 2016
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Our Expert's Opinion

Sophie
Sophie Barber - Travel Expert

Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

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Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.

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Bartolome, Galápagos

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  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

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    Juliet Ellwood - Travel Expert

    After graduating with a degree in Anthropology and History and having been fascinated by Latin America since childhood by the book featuring photos of Nazca, Juliet first visited the region in 2003. Since then, Juliet has visited the majority of countries in Latin America but has particularly extensive experience with Peru, a country she loves for many reasons but not least, its incredible archaeological richness and delicious food!

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    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

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    Heloise started her Latin American journey as an exchange student in Santiago, Chile. With extended summer holidays this was the perfect opportunity to backpack through Bolivia, Peru, Argentina and Brazil.

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    Rosie Kay - Travel Expert

    During a career break, Rosie embarked on an unforgettable year-long backpacking trip across Latin America. Now back in the UK, she is excited to share her knowledge and experiences with others, helping them discover her favourite place in the world.

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    Hannah Donaldson - Travel Expert

    Having spent part of her childhood in Colombia and worked in Brazil and Costa Rica, Hannah's ties to Latin America run deep. Hannah is a much valued Travel Expert in our Tailor-made Holidays and Group Tours sales team.

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