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Hotel Melia San Carlos

Customer Ratings
This is a Satisfaction Rating based on our own customer feedback

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Melia San Carlos is a refurbished hotel right in the centre of Cienfuegos, Cuba's Pearl of the South.

Just a few minutes' stroll from the central square in Cienfuegos, the totally refurbished Melia San Carlos, which was originally established in 1925, opened its doors in the summer of 2018 with spanking new contemporary furnishings.  The hotel has a brilliant location in an elegant city whose eclectic style refers back to its French origins – step outside and discover art deco façades of a city justifiably known as the Pearl of the South.

Unusually for this Caribbean island full of colour, the décor is mostly white, silver, chocolate and black, but some features from the original building remain, such as the ornate façade and layout of the lobby to which a restaurant, bar and two inner courtyards have been added. The bright-white air-conditioned guest rooms are similarly innovative, with up-to-date bathrooms. They have views over the city as does the celebrated roof garden with its friendly bar and restaurant overlooking the bay

Bartolome, Galápagos

What our clients say

  • All of it was great. It was amazing to visit cities, mountainous areas and the beach. The Rolling Stones weren't bad either!!

    LW, Tonbridge
    Apr 2016
  • I can honestly say that our trip was fantastic throughout. We found Cuba to be beautiful, fascinating and very welcoming and felt completely looked after by the companies involved. Attention to detail was evident and everything ran extremely smoothly.

    HH, London
    Nov 2015
  • We got engaged at La Guarida in Havana on the second night, so the whole trip is going to be a memorable one for a very long time!

    TO, London
    Jun 2016
  • Highlights?: There were so many!  We took an excursion  to the forest ; truck, walk, waterfall swimming...loved it.  But we really enjoyed everywhere.

    ER, London
    Sep 2016
  • Highlights: The music/case da la culturas. driving and getting off the beaten track.

    RGJ, London
    Jan 2016
  • Best Bit?: Just the huge contrasts in the country.

    LW
    Feb 2016
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Our expert's view

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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Kathryn Rhodes
    Kathryn Rhodes - Travel Expert

    Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.

  • Chris Rendell Dunn
    Chris Rendell-Dunn - Travel Expert

    Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.

  • Mary Anne Nelson
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Hannah Waterhouse
    Hannah Waterhouse - Travel Expert

    Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.

  • Sophie Barber
    Sophie Barber - Travel Expert

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

  • Sally Dodge
    Sally Dodge - Travel Expert

    A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.

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