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Hotel Melia San Carlos

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Melia San Carlos is located in the centre of Cienfuegos, Cuba's Pearl of the South.

Just a few minutes’ stroll from the central square, the Melia San Carlos, which was originally established in 1925, features contemporary furnishings and, unusually for this Caribbean island full of colour, the décor is mostly white, silver, chocolate and black. Some features from the original building remain, such as the ornate façade and layout of the lobby to which a bar and inner courtyard have been added. The restaurant, located on the top floor, serves a buffet breakfast and a la carte lunch and dinner options. The bright-white guest rooms are adorned with up-to-date bathrooms, air-conditioning, TV and Wi-Fi. Some of the rooms have views over the city. The San Carlos is the sister property of La Union, which is located a short walk away and whose facilities, including an outdoor pool, sauna and spa can be used by San Carlos guests. Treatments are available at extra cost.

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What our clients say

  • Most Memorable Moment?: Too hard! Havana itself? The beautiful sea up north? The beautiful countryside? Meeting Cuban people and glimpsing a bit of a remarkable country in the midst of…

    JL, Leeds Aug 2018
  • An excellent trip covering many of the key historical, geographical  and political sites, and providing insight into a rapidly changing country. Go before it changes irrevocably.

    DW, London Feb 2017
  • We found Cuba utterly seductive. It is rare to find anywhere still as distinctive. But it is a country for travellers; to go just to the beach is a waste.…

    PH, Pimlico Jun 2013
  • Highlights: Meeting the local guides and owners of casas particolares, who were unfailingly helpful, friendly and genuinely keen to welcome us to their country. On of the highlights of the…

    RP, London Feb 2016
  • Most memorable experiences: "Driving around the country seeing beautiful buildings and plants. The music in Bayamo - a special festival. Going to the Granjita near Santiago where Castro planned the…

    AH, London Jan 2026
  • Baracoa was very special.

    CA, Newark Apr 2015
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Our Expert's Opinion

Sophie
Sophie Barber - Travel Expert

Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

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Meet our team

Real Latin american experts

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Charlotte
    Charlotte Daubeney - Travel Expert

    Charlotte's fascination with Latin America began with a family holiday to Belize. She went on to study Spanish in school and at university before spending a year living in Santiago, Chile.

  • Heloise
    Heloise Buxton - Travel Expert

    Heloise started her Latin American journey as an exchange student in Santiago, Chile. With extended summer holidays this was the perfect opportunity to backpack through Bolivia, Peru, Argentina and Brazil.

  • Carrie
    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

  • Sallly
    Sally Dodge - Travel Expert

    A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.

  • Alex
    Alex Walker - Travel Expert

    A globetrotter since her childhood, Alex spent a year studying abroad in Guadalajara and has returned to Latin America countless times since then.

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