Rio Serrano

  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
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Stylish lodge combining a warm, homely atmosphere with an emphasis on putting the spectacular natural views centre stage.

This spacious, attractive lodge - close to the boundary of the Torres del Paine National Park - enjoys superb views of the peaks and towers of the vast granite massif which dominates this extraordinary Patagonian wilderness. The hotel's tasteful, fresh décor and furnishings are certainly easy on the eye, with muted Patagonian greys and tawny browns complementing the wonderful setting. The sense of space is not just on the outside: the lobby and restaurant are also remarkably roomy and we recommend the superior guest rooms for their ample picture windows and impressive views. A number of excursions can be booked from the hotel, including short walks and full day hikes, boat trips and horse riding. Meanwhile, the hotel’s pool, sauna and spa facility is a fine place to soothe weary limbs after a day in the great outdoors.

Bartolome, Galápagos

What our clients say

  • Highlight?: Trips into parts of the Atacma Desert that were not in fact desert but little islands of habitation frequented by only a few.

    RP, Glasgow
  • Time in the Atacama - with Oscar!! Probably one of the most spectacular places we've visited as tourists and we have years of world travel experience behind us.

    RB, London
  • Highlights: The Explora hotel experience and the Perito Moreno glacier

    BT, Surbiton
  • Most Memorable Moment?: Difficult to say as so many. I think seeing the first upright statues on Easter Island as I've wanted to see them since I was a child

    BN, Marlborough
  • Highlights?: Too many to mention ! Great mix of culture, sights and experiences. Love the inclusion of a horse ride from The Singular in Patagonia.

  • Most Memorable Moment?: For me, Torres del Paine as it appeared and disappeared through the clouds. The Explora hotel is in a fantastic setting and the views of the mountains…

    JM, Hatfield
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Our Expert's Opinion

It’s all about location with the Rio Serrano – the views over the peaks and towers in Torres del Paine are just incredible! After a day hiking in the park, it was much appreciated to be able to use the pool, spa and sauna. All the rooms have great views but I recommend upgrading to a superior room if possible as it offers more space as well as views over the iconic Paine massif.

Sophie Barber Travel Expert Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.


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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Juliet
    Juliet Ellwood - Travel Expert

    After graduating with a degree in Anthropology and History and having been fascinated by Latin America since childhood by the book featuring photos of Nazca, Juliet first visited the region in 2003. Since then, Juliet has visited the majority of countries in Latin America but has particularly extensive experience with Peru, a country she loves for many reasons but not least, its incredible archaeological richness and delicious food!

  • Carrie
    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

  • Sallly
    Sally Dodge - Travel Expert

    A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.

  • Millie
    Millie Davies - Travel Expert

    Having caught the travel bug as a child, Millie has travelled all over Latin America before making her home in Buenos Aires for 3 years.

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