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Rio Serrano

Our Ratings
This is a Satisfaction Rating based on our own customer feedback

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Mid-range lodge combining a warm, homely atmosphere with an emphasis on putting the spectacular natural views centre stage.

The architecture of the mid-range Rio Serrano aims to put the natural landscape centre stage while fostering a warm, homely atmosphere. Large picture windows look out over views that are the epitome of Patagonian grandeur.

The interior design makes subtle use of natural materials, and spacious relaxation areas invite you to curl up in the warmth of the fireplace. Slate, mahogany and wine are amongst the key notes in a contemporary colour palette.

There is a restaurant with spectacular views across to the granite spikes of Torres del Paine, and two other nearby hotels that provide alternative dining options. There’s also a golf course right beside the hotel; golf clubs can be provided free of charge. A wide array of excursions can be arranged including short walks and full-day hikes, kayaking, fly-fishing and horse riding.

What our clients say

97% of our clients rated their experience with us as Excellent or Good.

Tailor made holiday

Our specialists have been expertly crafting award-winning tailor-made holidays to Latin America for 40 years. We would be delighted to create a truly personalised trip which perfectly matches your wishes and requirements.

Chris Rendell Dunn
Chris Rendell-Dunn - Travel Consultant

Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our Sales team.

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Your edit for Latin American inspiration

Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.

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Real Latin America Experts

  • Mary Anne Nelson
    Mary Anne Nelson - Travel Consultant

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made team.

  • Lina Fuller
    Lina Fuller - Travel Consultant

    Lina's passion for the continent where she was born really took off when she moved to Córdoba to study, spending the holidays travelling between Argentina and her native Colombia.

  • Sophie Barber
    Sophie Barber - Travel Consultant

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia.

  • Carrie Gallagher
    Carrie Gallagher - Travel Consultant

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Escorted Groups team.

  • Paul Winrow Giffen
    Paul Winrow-Giffin - Travel Consultant

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Hannah Waterhouse
    Hannah Waterhouse - Travel Consultant

    Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.

Meet the team