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Rio Serrano

Customer Ratings
This is a Satisfaction Rating based on our own customer feedback

  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
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Stylish lodge combining a warm, homely atmosphere with an emphasis on putting the spectacular natural views centre stage.

This spacious, attractive lodge - close to the boundary of the Torres del Paine National Park - enjoys superb views of the peaks and towers of the vast granite massif which dominates this extraordinary Patagonian wilderness. The hotel's tasteful, fresh décor and furnishings are certainly easy on the eye, with muted Patagonian greys and tawny browns complementing the wonderful setting. The sense of space is not just on the outside: the lobby and restaurant are also remarkably roomy and we recommend the superior guest rooms for their ample picture windows and impressive views. A number of excursions can be booked from the hotel, including short walks and full day hikes, boat trips and horse riding. Meanwhile, the hotel’s pool, sauna and spa facility is a fine place to soothe weary limbs after a day in the great outdoors.

Bartolome, Galápagos

What our clients say

  • Patagonia's open spaces, clean air and stunning views.  Chilean people were very friendly and helpful. Excellent food.

    MP, Hemel Hempstead
  • Most Memorable Moment: Cycling around Puerto Varas in Chile.

    JL, Studley
  • Highlights?: Flying over the Andes Getting close to the Glacier in Patagonia View from Costanero Tower in Santiago The list goes on

    DW, Winchester
  • We really enjoyed Easter Island but the Atacama was the most memorable part!

    ME, Caernarfon
  • The whole experience of Atacama and Torres del Paine was amazing. In between Puerto Varas provided a welcome and relaxing contrast. The introductory tours of Santiago and Valparaiso worked very…

    KH, London
  • Patagonia for its stark beauty, stunning snow covered mountains and tranquility.

    SB, Solihull
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Our Expert's Opinion

It’s all about location with the Rio Serrano – the views over the peaks and towers in Torres del Paine are just incredible! After a day hiking in the park, it was much appreciated to be able to use the pool, spa and sauna. All the rooms have great views but I recommend upgrading to a superior room if possible as it offers more space as well as views over the iconic Paine massif.

Sophie
Sophie Barber Travel Expert Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Charlotte
    Charlotte Daubeney - Travel Expert

    Charlotte's fascination with Latin America began with a family holiday to Belize. She went on to study Spanish in school and at university before spending a year living in Santiago, Chile.

  • Paul Winrow Giffin
    Paul Winrow-Giffin - Travel Expert

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Hannah
    Hannah Waterhouse - Travel Expert

    Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.

  • Sophie
    Sophie Barber - Travel Expert

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

  • Chris
    Chris Rendell-Dunn - Travel Expert

    Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.

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