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Rio Serrano

  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
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Stylish lodge combining a warm, homely atmosphere with an emphasis on putting the spectacular natural views centre stage.

This spacious, attractive lodge – close to the boundary of the Torres del Paine National Park – enjoys superb views of the peaks and towers of the vast granite massif which dominates this extraordinary Patagonian wilderness. The hotel’s tasteful, fresh décor and furnishings are certainly easy on the eye, with muted Patagonian greys and tawny browns complementing the wonderful setting. The sense of space is not just on the outside: the lobby and restaurant are also remarkably roomy and we recommend the superior guest rooms for their ample picture windows and impressive views. A number of excursions can be booked from the hotel, including short walks and full day hikes, boat trips and horse riding. Meanwhile, the hotel’s pool, sauna and spa facility is a fine place to soothe weary limbs after a day in the great outdoors.

Bartolome, Galápagos

What our clients say

  • Most Memorable Moment?: Very difficult to pick one from so many but probably the walk up to Torres Del Paine Mirador - although it was a tough day.

    SB, Milnthorpe Dec 2017
  • The lasting impressions of this great country will be with me forever. So will the fantastic photos and memories.

    PC, Hereford Apr 2017
  • Highlight: The Atacama Desert

    BL, Tunbridge wells Jan 2018
  • Most Memorable Moment?: For me, Torres del Paine as it appeared and disappeared through the clouds. The Explora hotel is in a fantastic setting and the views of the mountains…

    JM, Hatfield Nov 2017
  • Highlight?: The Grey Glacier

    JC, Ipswich Feb 2018
  • We have had two of the most memorable weeks in one of the world’s most varied geographical environments and the friendly Chilean people. Thank you JLA.

    AK, Stoke Newington Jun 2013
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Our Expert's Opinion

Sophie
Sophie Barber - Travel Expert

Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

  • Maggie
    Maggie Wilson - Travel Expert

    Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

  • Lina
    Lina Fuller - Travel Expert

    Lina's passion for the continent where she was born really took off when she moved to Córdoba (Argentina) to study, spending the holidays travelling between Argentina and her native Colombia.

  • Steve Yates
    Steve Yates - Travel Expert

    Steve has travelled extensively over the years, experiencing destinations in many different ways. From backpacking through basic hostels, hitchhiking and taking overnight buses, to enjoying stays in some of the world’s most luxurious hotels and lodges, he has developed a deep appreciation for every style of travel

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Sallly
    Sally Watkins - Travel Expert

    A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.

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