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Rio Serrano

  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
  • Rio Serrano
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Stylish lodge combining a warm, homely atmosphere with an emphasis on putting the spectacular natural views centre stage.

This spacious, attractive lodge – close to the boundary of the Torres del Paine National Park – enjoys superb views of the peaks and towers of the vast granite massif which dominates this extraordinary Patagonian wilderness. The hotel’s tasteful, fresh décor and furnishings are certainly easy on the eye, with muted Patagonian greys and tawny browns complementing the wonderful setting. The sense of space is not just on the outside: the lobby and restaurant are also remarkably roomy and we recommend the superior guest rooms for their ample picture windows and impressive views. A number of excursions can be booked from the hotel, including short walks and full day hikes, boat trips and horse riding. Meanwhile, the hotel’s pool, sauna and spa facility is a fine place to soothe weary limbs after a day in the great outdoors.

Bartolome, Galápagos

What our clients say

  • Highlights?: Afternoon trek in the Moon Valley Atacama to see the sunset. It was magical.  Patagonian 12K trek to Grey Glacier and boat trip to face of glacier.  Rapa Nui…

    GB, Lytham st. annes Nov 2017
  • Highlights: The Explora hotel experience and the Perito Moreno glacier

    BT, Surbiton Feb 2016
  • Patagonia- exceeded very high expectations. JLA were great.

    AH, Northampton Mar 2018
  • Most Memorable Moment?: For me, Torres del Paine as it appeared and disappeared through the clouds. The Explora hotel is in a fantastic setting and the views of the mountains…

    JM, Hatfield Nov 2017
  • Chile is a very safe, friendly and beautiful country. 

    CP, Budleigh Salterton Oct 2012
  • Highlights:- Chile was just fantastic, and we thoroughly enjoyed our experiences in both Patagonia and Atacama. Really quite memorable. 

    MR Feb 2011
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Our Expert's Opinion

Sophie
Sophie Barber - Travel Expert

Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Alex
    Alex Walker - Travel Expert

    A globetrotter since her childhood, Alex spent a year studying abroad in Guadalajara and has returned to Latin America countless times since then.

  • Sophie
    Sophie Barber - Travel Expert

    Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

  • Paul Winrow Giffin
    Paul Winrow-Giffin - Travel Expert

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Carrie
    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

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