We’re proud of our awards and press coverage, but what means even more to us is the praise we receive from our clients. Below you'll find a selection of reviews from clients who have recently travelled with us.
Tailor-made holidays
Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.
Independent Service Rating
based on 1843 verified reviews
Feefo
5
Knowledgeable specialists and flexible in terms of itinerary
Good service for Argentina holiday in 2023, just booked Costa Rica for 2026.
Justin, Brighton - 2 days ago
5
Great service and communication from Chris at JLA
Excellent service from initial discussion and exchange of ideas for our trip to Chile and Argentina, to final itinerary. Chris is obviously very familiar with the two countries and gave us lots of advice. Accommodation recommendations excellent. He listened and took notice of all the many tweeks and changes we…
Jane D'Souza, Flitwick - 2 weeks ago
5
Excellent help through the booking process
David, luxembourg - 3 weeks ago
5
Insightful and friendly service
Friendly, knowledgeable and our agent (Paul) listened to what we wanted to do making adjustments and suggestions to our itinerary.
Kim, Bristol - 4 weeks ago
5
They know
Simply they know Latin America , listen to what you want and put it together.
Paul, Norwich - 4 weeks ago
5
Excellent, efficient company which provides value for money.
Whenever I have had contact with the staff from JLA they have all been extremely helpful, efficient and courteous.For this reason,we will always choose to use this company if travelling in South America.
Linda, London - 1 month ago
5
Excellent service
Excellent
Sean, Plymouth - 1 month ago
5
Hope the holiday is as good as the booking process!
The holiday will not be taken until 2026. Having said that, the service provided throughout the exploratory phase and then the booking was excellent. Our contact through the process - Kathryn Rhodes - was superb despite the many questions posed and the changes requested. Could not have wished for a…
Chris, Norton Lindsey - 1 month ago
5
First Tailor Made Itinerary
I usually organise my own trips and this is the first time I have gone tailor made and so I was nervous about relinquishing control. I therefore started with one of their suggested tours and changed it to my liking by adding in extra days and taking out guided tours…
Susan, Halifax - 1 month ago
5
Great service and vacation
It was fantastic. Lina listened to what we were interested in and put together a great itinerary. Everything went off without a hitch. I was so impressed I have booked another holiday with them.
Karen, Calgary - 1 month ago
5
I have used JLA since 2004 and will keep coming back to them.
Good on the whole.
Rosemary, Oxford UK - 2 months ago
5
JLA are a great company to travel with
You can always quickly get through to a specific person. The staff are extremely knowledgable and can answer your queries. Booking is made easy.
Lynda - 2 months ago
Papagaio
Your edit for Latin American inspiration
Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.
