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What Our Clients Say

What our clients say

We’re proud of our awards and press coverage, but what means even more to us is the praise we receive from our clients. Below you’ll find a selection of reviews from clients who have recently travelled with us.

Tailor-made holidays

Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.

Design my Trip
4.9 4.9/5

Independent Service Rating
based on 2165 verified reviews

5

Class act

JLA are absolute professionals. They know South America - in my particular case Peru - incredibly well. They give excellent advice and the arrangements for my 2 week trip to Peru with two of my daughters were all excellent. Their local representatives were excellent, the Food Tour in Lima was…

Graham, GBR - 1 day ago

5

JLA simply the best !

I have returned to book another trip with JLA because they are the best ! Individual personalised service on the phone and e mail. Fast and efficient admin. Lina Fuller in particular travels extensively in the region so her guidance is often from first hand experience. Excellent service.

Ian, GBR - 1 day ago

5

Prompt and Professional

Sophie was excellent from 1st contact, to spot on recommendations for transport and tours. We had some rather specific requirements for a Bespoke tour and these were delt with promptly and professionally.

Gordon, GBR - 2 days ago

5

Excellent service

Juliet provided a highly responsive service and completely met my brief within the budget.

Martin, GBR - 5 days ago

5

Exceptional service

Hannah was a pleasure to deal with, she was extremely knowledgeable and was extremely quick to work out all our options. Completely professional but with a lovely personal touch.

Nigel, GBR - 6 days ago

5

Prompt response, Knowledgeable, Helpful Friendly

Ayhan, TUR - 2 weeks ago

5

Personal Service

Flexible fast detailed knowledgeable and nice

Christopher, GBR - 2 weeks ago

5

Excellent Service

Agent (Hannah) was amazingly helpful.

Roy, GBR - 2 weeks ago

5

Excellent service

Excellent service. When I phoned to enquire, Sophie was friendly and knowledgeable. I received a detailed proposal itinerary quickly and was able to discuss small changes. Very impressed.

Angela, GBR - 3 weeks ago

5

Just superb, as always.

Jimmy Walker, GBR - 4 weeks ago

5

Good communication, adaptable service as we wanted 2 nights on our own at our own recommended hotel so they amended the itinerary accordingly

James, GBR - 1 month ago

5

Ideal service

Friendly, prompt, listened to our requirements. Didn't push their own preferences

Mark - 3 months ago

Papagaio

Your edit for Latin American inspiration

Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.

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