What Our Clients Say

Excellent service from JLA's Travel Expert

The knowledgeable and friendly Travel Expert discussed the group tour and patiently answered all my questions. There were no pressure sales tactics at all (such as "just one place remaining!") which was most welcome.

Alison, Surrey - 7 days ago

Tailor-made trip sorted efficiently.

I was very impressed with how quickly Hannah responded to our queries and comments. She was also really patient whilst we suggested a number of changes to the proposed itinerary. The trip we have ended up with is the trip we wanted, so I am very pleased with the service…

Lynda, Nuneaton - 1 week ago

Amazing Service

My wife and I talked last year with Sophie Barber at JLA, about travelling to Mexico for the Day of the Dead Festival in October 2026. Sophie told us that the best time to arrange the trip would be September 2025. However, as Sophie had noticed that guides and hotels…

Jimmy Walker, Oakley, Bedfordshire - 3 weeks ago

Customer first

We dealt with Hannah Waterhouse She displays what is clearly first-hand knowledge She is patient and prioritises what the customer wants, at the same time creating an informed environment so as the right choices can be made. Communication is regular but not at all pushy We came to JLA when…

Paul, Leeds - 3 weeks ago

Informative information that made decision easy

Excellent in depth knowledge of places that we will visit and listened to what we wanted , really happy with itinerary , experiences and hotels. Nice job by Eloise

Paul, Walton On Thames - 3 weeks ago

Excellent Service

Professional, speedy and friendly service. Really listened to what we wanted and came up with suggestions

Lindsay, Edinburgh - 3 weeks ago

Friendly and knowledgeable service

Friendly & knowledgeable advice when planning my holiday, good response times to questions, itinerary and quotation clearly laid out with all pertinent information.

Ann, Reading - 4 weeks ago

Satisfied customer.

Lina was very helpful and ensured that all our requirements were met and questions answered. We would certainly recommend your company to anyone considering a holiday in that area.

Anthony, Cornwall - 1 month ago

Another Great Trip Planned!

We have just booked our second trip with JLA, after having had a such a fantastic experience with our JLA Travel Expert Carrie and the JLA travel partners in Peru and Colombia. I gave Carrie an outline of what we were looking for in our second trip in early 2026…

Jennifer, Ayrshire - 1 month ago

JLA came up with an itinerary which far exceeded our expectations.

Theresa, London - 1 month ago

Great service

First class service so far, very helpful and knowledgeable. We are yet to travel.

Chris, Bristol - 1 month ago

Excellent advisors

Helpful advisors, attentive to our needs. Charlotte took time to answer all my queries and work out the best trip to suit our party.

Hilary, Wallingford - 2 months ago