We’re proud of our awards and press coverage, but what means even more to us is the praise we receive from our clients. Below you’ll find a selection of reviews from clients who have recently travelled with us.
Tailor-made holidays
Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.
Independent Service Rating
based on 2007 verified reviews
Feefo
5
Mexico
Although we are only at the booking stage, the responses with Sophie have been swift informative and flexible. If the holiday experience is at the same level we will be delighted.
Paul, GBR - 2 days ago
5
Super responsive, great customer care.
We have been dealing with Hannah Waterhouse. Hannah's been super responsive and managed to get this trip to El Salvador arranged for us at relatively short notice.
John Nicholas, CYM - 6 days ago
5
so far only telephone dealing with your agent who was very friendly and efficient
Keith, GBR - 1 month ago
5
35 years and still booking with JLA
Knowledgeable and good for tailoring a tour to needs.
Kevin - 1 month ago
5
Maggie was really efficient
Excellent
Sheila, GBR - 2 months ago
5
Good booking help
This is just for the booking service. Good support and knowledgeable advice.
Andrew, GBR - 2 months ago
5
Met all our tick box requirements for our adventure
Listened to all our holiday tick box list requirements snd and planned our itinerary with enthusiasm, knowledge and expertise. We are so looking forward to our adventure in April 2026. Thank you Sally.
Tracey, GBR - 2 months ago
5
Fabulous and proactive service from Finn.
Helen, GBR - 2 months ago
5
Quick positive knowledgeable responses
Quick positive responses. Very knowledgeable and helpful.
Charlotte, JEY - 2 months ago
5
Great Service
Quick, attentive and knowledgable.
Stephen - 3 months ago
5
Very helpful and responsive
I haven’t had the holiday yet, but they have been very prompt, helpful and responsive with my many requests and questions. The itinerary looks really exciting.
Avril, GBR - 3 months ago
5
Charlotte was excellent
Charlotte was exemplary in her service. She came back quickly with the proposed itinerary and was really proactive in helping to resolve some questions about dietary matters (vegan options). I would highly recommend Journey Latin America based on my experience so far.
Rob, GBR - 3 months ago
Papagaio
Your edit for Latin American inspiration
Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.
