We’re proud of our awards and press coverage, but what means even more to us is the praise we receive from our clients. Below you’ll find a selection of reviews from clients who have recently travelled with us.
Tailor-made holidays
Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.
Independent Service Rating
based on 2076 verified reviews
Feefo
5
Prompt, responsive, helpful, knowledgeable
Robert, GBR - 4 days ago
5
Reliable professional and knowledgeable
Second trip with them - the first was to Mexico 3 years ago, and now this one which was a month in Guatemala and Belize. They put together a great itinerary at very short notice and we had a wonderful time.
Kay B, GBR - 6 days ago
5
Trip to Patagonia overdosing on scenery
I was very pleased with the service they offered. They listened to my requirements and organised a bespoke trip to Argentina and Chile for me.
Sheila, GBR - 6 days ago
5
Finn had excellent knowledge of the area and was able to answer my questions and give relevant suggestions. He also listened well to the brief and tailored our itinerary accordingly. Haven’t gone yet so hope it’s as good as it looks on paper!
Jo, GBR - 1 week ago
4
Good experience thus far. We are happy with what has been proposed.
Our representative, Carrie Gallagher, has been attentive, responsive and professional during the sales process.
Alastair, GBR - 2 weeks ago
5
Excellent
Kenneth, GBR - 2 weeks ago
5
Birdwatching in Costa Rica
Constructing our ideal personal journey through Costa Rica took no time at all. It will be a fabulous holiday. Well done Kathryn
Rachel, GBR - 2 weeks ago
5
Helpful and informative pre-booking and booking experience
Zoe - 3 weeks ago
5
Excellent tailored service
Hannah was fantastic and I highly recommend her. She’d recently been to Guatemala so was able to speak first hand about some of the experiences we were considering. She was quick to respond, listened to what we wanted, tailored exactly to our needs and it was all booked swiftly. Really…
Alexandra, GBR - 4 weeks ago
5
Delighted with our bespoke trip
Journey Latin America travel expert Hannah has been exceptional in her dealings with myself and my husband. We felt she really listened to us, thereby enabling her to tailor a bespoke holiday to suit us perfectly - selecting exactly the itinerary, accommodation and locations we were looking for. We are…
Christine, GBR - 1 month ago
5
Mexico
Although we are only at the booking stage, the responses with Sophie have been swift informative and flexible. If the holiday experience is at the same level we will be delighted.
Paul, GBR - 1 month ago
5
Super responsive, great customer care.
We have been dealing with Hannah Waterhouse. Hannah's been super responsive and managed to get this trip to El Salvador arranged for us at relatively short notice.
John Nicholas, CYM - 1 month ago
Papagaio
Your edit for Latin American inspiration
Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.
