We’re proud of our awards and press coverage, but what means even more to us is the praise we receive from our clients. Below you'll find a selection of reviews from clients who have recently travelled with us.
Tailor-made holidays
Flexible, custom-made holidays to Latin America created to match your exact requirements: our tailor-made itineraries are as unique as the clients for whom they are designed.
Independent Service Rating
based on 1862 verified reviews
Feefo
5
Friendly and knowledgeable service
Friendly & knowledgeable advice when planning my holiday, good response times to questions, itinerary and quotation clearly laid out with all pertinent information.
Ann, Reading - 7 days ago
5
Satisfied customer.
Lina was very helpful and ensured that all our requirements were met and questions answered. We would certainly recommend your company to anyone considering a holiday in that area.
Anthony, Cornwall - 1 week ago
5
Another Great Trip Planned!
We have just booked our second trip with JLA, after having had a such a fantastic experience with our JLA Travel Expert Carrie and the JLA travel partners in Peru and Colombia. I gave Carrie an outline of what we were looking for in our second trip in early 2026…
Jennifer, Ayrshire - 2 weeks ago
5
JLA came up with an itinerary which far exceeded our expectations.
Theresa, London - 3 weeks ago
5
Great service
First class service so far, very helpful and knowledgeable. We are yet to travel.
Chris, Bristol - 3 weeks ago
5
Excellent advisors
Helpful advisors, attentive to our needs. Charlotte took time to answer all my queries and work out the best trip to suit our party.
Hilary, Wallingford - 4 weeks ago
5
Knowledgeable specialists and flexible in terms of itinerary
Good service for Argentina holiday in 2023, just booked Costa Rica for 2026.
Justin, Brighton - 1 month ago
5
Great service and communication from Chris at JLA
Excellent service from initial discussion and exchange of ideas for our trip to Chile and Argentina, to final itinerary. Chris is obviously very familiar with the two countries and gave us lots of advice. Accommodation recommendations excellent. He listened and took notice of all the many tweeks and changes we…
Jane D'Souza, Flitwick - 2 months ago
5
Excellent help through the booking process
David, luxembourg - 2 months ago
5
Insightful and friendly service
Friendly, knowledgeable and our agent (Paul) listened to what we wanted to do making adjustments and suggestions to our itinerary.
Kim, Bristol - 2 months ago
5
They know
Simply they know Latin America , listen to what you want and put it together.
Paul, Norwich - 2 months ago
5
Excellent, efficient company which provides value for money.
Whenever I have had contact with the staff from JLA they have all been extremely helpful, efficient and courteous.For this reason,we will always choose to use this company if travelling in South America.
Linda, London - 2 months ago
Papagaio
Your edit for Latin American inspiration
Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.
