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Santa Lucia

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Beautifully restored 19th century colonial mansion situated in the heart of colonial Cuenca near the main square.

This beautifully restored 19th century colonial mansion is situated in the heart of colonial Cuenca near the main square.

In keeping with the style of the house, the atmosphere is one of dignified elegance. The rooms, located on three floors, are tastefully decorated and have air-con, minibar, flat screen cable TV, WIFI and private bathroom.

There is also a restaurant set within the beautiful central courtyard and an atmospheric bar.

What our clients say

Ecuador Highlights: Seeing hummingbirds & humpback whales, summiting the Pasochoa peak with Kristian, Quilotoa Volcano Lake, Quito cable car ride, the Las Cajas Park walks with Wilson.
PJR Aug 2011
It was all brilliant, we expected the Galapagos to be the highlight, but all the other trips were as good in different ways. All the Ecuadorians encountered at hotels, restaurants,…
AH, Eastleigh Jun 2013
We had a wonderful time…we thought the guides we had were among the best we have known anywhere; we went for the Galapagos and would admit to mainland Ecuador being…
PW, Lambeth May 2010
Most Memorable Moment?: Very hard to say! Loved Hacienda Venecia, and Napo, and Bellavista, and the Avenue of the Volcanoes.
DL, London May 2017
Ecuador was a fantastic adventure: welcoming friendly people, beautiful landscapes and amazing wildlife. To fit in two cities, the Andes, the Amazon, the cloud forest and the Galapagos islands into…
GE, Glasgow Jun 2026
Ecuador is a wonderful country with much to see and do so often overlooked by those seeking to visit South America and that I now know is a big mistake.
DW, Lingfield Jun 2010

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Our Expert's Opinion

Juliet Ellwood - Travel Expert

After graduating with a degree in Anthropology and History and having been fascinated by Latin America since childhood by the book featuring photos of Nazca, Juliet first visited the region in 2003. Since then, Juliet has visited the majority of countries in Latin America but has particularly extensive experience with Peru, a country she loves for many reasons but not least, its incredible archaeological richness and delicious food!

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Papagaio

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Meet our team

Real Latin american experts

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Sophie Barber - Travel Expert

Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.
Mary Anne Nelson - Travel Expert

Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.
Lina Fuller - Travel Expert

Lina's passion for the continent where she was born really took off when she moved to Córdoba (Argentina) to study, spending the holidays travelling between Argentina and her native Colombia.
Paul Winrow-Giffin - Travel Expert

After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.
Finn Clennett - Travel Expert
Ben Line - Travel Expert

Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.