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Santa Lucia

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Beautifully restored 19th century colonial mansion situated in the heart of colonial Cuenca near the main square.

This beautifully restored 19th century colonial mansion is situated in the heart of colonial Cuenca near the main square.

In keeping with the style of the house, the atmosphere is one of dignified elegance. The rooms, located on three floors, are tastefully decorated and have air-con, minibar, flat screen cable TV, WIFI and private bathroom.

There is also a restaurant set within the beautiful central courtyard and an atmospheric bar.

What our clients say

Ecuador was a fantastic adventure: welcoming friendly people, beautiful landscapes and amazing wildlife. To fit in two cities, the Andes, the Amazon, the cloud forest and the Galapagos islands into…
GE, Glasgow Apr 2026
Ecuador is perhaps a most underrated country for a great visitor experience. The people are great and helpful and, for anyone with an interest in the natural world, there is…
IB Mar 2011
Ecuador is a wonderful country with much to see and do so often overlooked by those seeking to visit South America and that I now know is a big mistake.
DW, Lingfield Jun 2010
From the moment we were picked up, on time, from our hotel in Quito, to the moment we were left at the departure lounge in the airport in Baltra, the…
TP, Lima May 2013
Highlight?: The trek up the Chimborazo with mountaineering legend will live with us forever!!
TT, Bolton Sep 2017
Ecuador was a fantastic adventure: welcoming friendly people, beautiful landscapes and amazing wildlife. To fit in two cities, the Andes, the Amazon, the cloud forest and the Galapagos Islands into…
GE, Glasgow Jun 2012

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Our Expert's Opinion

Lina Fuller - Travel Expert

Lina's passion for the continent where she was born really took off when she moved to Córdoba (Argentina) to study, spending the holidays travelling between Argentina and her native Colombia.

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Papagaio

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Meet our team

Real Latin american experts

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Ben Line - Travel Expert

Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.
Charlotte Daubeney - Travel Expert

Charlotte's fascination with Latin America began with a family holiday to Belize. She went on to study Spanish in school and at university before spending a year living in Santiago, Chile.
Mary Anne Nelson - Travel Expert

Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.
Paul Winrow-Giffin - Travel Expert

After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.
Rosie Kay - Travel Expert

During a career break, Rosie embarked on an unforgettable year-long backpacking trip across Latin America. Now back in the UK, she is excited to share her knowledge and experiences with others, helping them discover her favourite place in the world.
Chris Rendell-Dunn - Travel Expert

Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.