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Santa Lucia

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Beautifully restored 19th century colonial mansion situated in the heart of colonial Cuenca near the main square.

This beautifully restored 19th century colonial mansion is situated in the heart of colonial Cuenca near the main square.

In keeping with the style of the house, the atmosphere is one of dignified elegance. The rooms, located on three floors, are tastefully decorated and have air-con, minibar, flat screen cable TV, WIFI and private bathroom.

There is also a restaurant set within the beautiful central courtyard and an atmospheric bar.

What our clients say

Ecuador Highlights: Seeing hummingbirds & humpback whales, summiting the Pasochoa peak with Kristian, Quilotoa Volcano Lake, Quito cable car ride, the Las Cajas Park walks with Wilson.
PJR Aug 2011
We had a wonderful time… we thought the guides we had were among the best we have known anywhere; we went for the Galápagos and would admit to mainland Ecuador…
PW, Lambeth Feb 2026
Most memorable experiences: Snorkelling with huge sea turtles and iguanas whilst they were feeding with sea lions, penguins and flightless cormorants also coming to join in the party.
LA, London Oct 2015
Ecuador was a fantastic adventure: welcoming friendly people, beautiful landscapes and amazing wildlife. To fit in two cities, the Andes, the Amazon, the cloud forest and the Galapagos islands into…
GE, Glasgow Feb 2026
Most memorable experiences: Galapagos snorkeling at Devils Crown and the inland lagoon; walk on Fernandina; mountain bikes and trek at Cotopaxi.
JG, Sevenoaks Aug 2015
Hard to pick one highlight when there were so many superlatives. The scenery in Ecuador was spectacular. The Devil's Nose train ride was great fun. Snorkelling with sea turtles, penguins,…
JB, Newcastle Mar 2019

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Our Expert's Opinion

Lina Fuller - Travel Expert

Lina's passion for the continent where she was born really took off when she moved to Córdoba (Argentina) to study, spending the holidays travelling between Argentina and her native Colombia.

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Papagaio

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Meet our team

Real Latin american experts

Get in touch Meet our experts

Mary Anne Nelson - Travel Expert

Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.
Sophie Barber - Travel Expert

Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.
Rosie Kay - Travel Expert

During a career break, Rosie embarked on an unforgettable year-long backpacking trip across Latin America. Now back in the UK, she is excited to share her knowledge and experiences with others, helping them discover her favourite place in the world.
Chris Rendell-Dunn - Travel Expert

Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.
Sally Dodge - Travel Expert

A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.
Maggie Wilson - Travel Expert

Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.