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Santa Lucia

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Beautifully restored 19th century colonial mansion situated in the heart of colonial Cuenca near the main square.

This beautifully restored 19th century colonial mansion is situated in the heart of colonial Cuenca near the main square.

In keeping with the style of the house, the atmosphere is one of dignified elegance. The rooms, located on three floors, are tastefully decorated and have air-con, minibar, flat screen cable TV, WIFI and private bathroom.

There is also a restaurant set within the beautiful central courtyard and an atmospheric bar.

What our clients say

Highlights:- “Quito celebrating their anniversary of independence. All the Haciendas we visited were full of history and interesting in different ways .Las Cajas and getting up into the high Andes…
GW, Truro Dec 2010
Most memorable experience: "Where to start? Huge evening skies on the Napo river, pulling out of Chimbacalle station on the Tren Crucero in a cacophony of whistling and hooting; the…
DH, Portsmouth Jun 2015
It was all brilliant, we expected the Galapagos to be the highlight, but all the other trips were as good in different ways. All the Ecuadorians encountered at hotels, restaurants,…
AH, Eastleigh Sep 2011
Probably the Tren Crucero (was the top experience) but too many highlights to mention.
SB, Cambourne Feb 2020
The Galapagos was as expected beautiful and interesting but we were pleasantly surprised by the visits to the rose plantation and panama hat factory which turned out far more interesting…
MW, London Jan 2019
Ecuador was a fantastic adventure: welcoming friendly people, beautiful landscapes and amazing wildlife. To fit in two cities, the Andes, the Amazon, the cloud forest and the Galapagos islands into…
GE, Glasgow Jun 2026

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Our Expert's Opinion

Sophie Barber - Travel Expert

Sophie lived in Chile before joining us and has travelled extensively across Latin America, from Mexico to the furthest tip of Patagonia and beyond to Antarctica.

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Papagaio

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Meet our team

Real Latin american experts

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Kathryn Rhodes - Travel Expert

Kathryn backpacked across Argentina, Chile, Bolivia and Peru before joining us. She has a degree in Philosophy and French and is a keen netball player.
Mary Anne Nelson - Travel Expert

Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.
Rosie Kay - Travel Expert

During a career break, Rosie embarked on an unforgettable year-long backpacking trip across Latin America. Now back in the UK, she is excited to share her knowledge and experiences with others, helping them discover her favourite place in the world.
Chris Rendell-Dunn - Travel Expert

Anglo-Peruvian Chris grew up in Lima and spent much of his adult life in between London and Cusco as a tour leader, before settling permanently in our London-based Tailor-made and Group Tours sales team.
Hannah Waterhouse - Travel Expert

Hannah had an early introduction to Latin America when her family moved to Ecuador and she returned to study in Buenos Aires for a year before backpacking across the continent.
Ben Line - Travel Expert

Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.