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Santa Lucia

  • ECU_Cuenca_Santa Lucia Bedroom
  • ECU_Cuenca_Santa Lucia Bar
  • ECU_Cuenca_Hotel Santa Lucia
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Beautifully restored 19th century colonial mansion situated in the heart of colonial Cuenca near the main square.

This beautifully restored 19th century colonial mansion is situated in the heart of colonial Cuenca near the main square.

In keeping with the style of the house, the atmosphere is one of dignified elegance. The rooms, located on three floors, are tastefully decorated and have air-con, minibar, flat screen cable TV, WIFI and private bathroom.

There is also a restaurant set within the beautiful central courtyard and an atmospheric bar.

Bartolome, Galápagos

What our clients say

  • We had a wonderful time… we thought the guides we had were among the best we have known anywhere; we went for the Galápagos and would admit to mainland Ecuador…

    PW, Lambeth Mar 2026
  • Highlight?: The Napo Lodge experience.   It exceeded our expectations and we were very lucky to have dry weather.

    HB, Todmorden Aug 2018
  • Ecuador Highlights: Seeing hummingbirds & humpback whales, summiting the Pasochoa peak with Kristian, Quilotoa Volcano Lake, Quito cable car ride, the Las Cajas Park walks with Wilson. 

    PJR Aug 2011
  • Avenue of the Volcanoes was superb plus swimming with sea lions and penguins.

    JK, Sheffield Feb 2015
  • It was all brilliant, we expected the Galapagos to be the highlight, but all the other trips were as good in different ways. All the Ecuadorians encountered at hotels, restaurants,…

    AH, Eastleigh Jun 2013
  • From the moment we were picked up, on time, from our hotel in Quito, to the moment we were left at the departure lounge in the airport in Baltra, the…

    TP, Lima May 2013
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Our Expert's Opinion

Rosie profile
Rosie Kay - Travel Expert

During a career break, Rosie embarked on an unforgettable year-long backpacking trip across Latin America. Now back in the UK, she is excited to share her knowledge and experiences with others, helping them discover her favourite place in the world.

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Bartolome, Galápagos

Meet our team

Real Latin american experts

  • Mary
    Mary Anne Nelson - Travel Expert

    Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.

  • Ben
    Ben Line - Travel Expert

    Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.

  • Heloise
    Heloise Buxton - Travel Expert

    Heloise started her Latin American journey as an exchange student in Santiago, Chile. With extended summer holidays this was the perfect opportunity to backpack through Bolivia, Peru, Argentina and Brazil.

  • Paul Winrow Giffin
    Paul Winrow-Giffin - Travel Expert

    After graduating in Computer Science, Paul spent seven months travelling from Colombia to Argentina and came home hooked on Latin America.

  • Carrie
    Carrie Gallagher - Travel Expert

    A former JLA tour leader, Carrie brings a wealth of on-the-ground experience to our London-based Tailor-made and Group Tours department.

  • Rosie profile
    Rosie Kay - Travel Expert

    During a career break, Rosie embarked on an unforgettable year-long backpacking trip across Latin America. Now back in the UK, she is excited to share her knowledge and experiences with others, helping them discover her favourite place in the world.

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