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Santa Lucia

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Beautifully restored 19th century colonial mansion situated in the heart of colonial Cuenca near the main square.

This beautifully restored 19th century colonial mansion is situated in the heart of colonial Cuenca near the main square.

In keeping with the style of the house, the atmosphere is one of dignified elegance. The rooms, located on three floors, are tastefully decorated and have air-con, minibar, flat screen cable TV, WIFI and private bathroom.

There is also a restaurant set within the beautiful central courtyard and an atmospheric bar.

What our clients say

Avenue of the Volcanoes was superb plus swimming with sea lions and penguins.
JK, Sheffield Feb 2015
We had a wonderful time…we thought the guides we had were among the best we have known anywhere; we went for the Galapagos and would admit to mainland Ecuador being…
PW, Lambeth May 2010
Everyone was very concious of preserving water and not littering - it seems part of everyday life in Ecuador
KK, Belfast Dec 2010
We had a wonderful time… we thought the guides we had were among the best we have known anywhere; we went for the Galápagos and would admit to mainland Ecuador…
PW, Lambeth Oct 2026
Ecuador is perhaps a most underrated country for a great visitor experience. The people are great and helpful and, for anyone with an interest in the natural world, there is…
IB Mar 2011
Ecuador is a wonderful country with much to see and do so often overlooked by those seeking to visit South America and that I now know is a big mistake.
DW, Lingfield Jun 2010

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Our Expert's Opinion

Maggie Wilson - Travel Expert

Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

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Papagaio

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Meet our team

Real Latin american experts

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Sally Watkins - Travel Expert

A former Journey Latin America tour leader, Sally spent 7 years working, travelling and living throughout Latin America before returning to the UK to help people arrange their own adventures to this wonderful destination.
Heloise Buxton - Travel Expert

Heloise started her Latin American journey as an exchange student in Santiago, Chile. With extended summer holidays this was the perfect opportunity to backpack through Bolivia, Peru, Argentina and Brazil.
Mary Anne Nelson - Travel Expert

Born in the Atacama Desert in northern Chile, Mary’s insider knowledge and dry sense of humour make her a highly valued member of the Tailor-made Holidays and Group Tour sales team.
Steve Yates - Travel Expert

Steve has travelled extensively over the years, experiencing destinations in many different ways. From backpacking through basic hostels, hitchhiking and taking overnight buses, to enjoying stays in some of the world’s most luxurious hotels and lodges, he has developed a deep appreciation for every style of travel
Ben Line - Travel Expert

Ben fell in love with Latin America on a six month backpacking trip from Colombia to Mexico in 1995. Since then he has explored most of South America, including living in Peru for a year. He is now Head of Sales.
Julia Golden - Travel Expert

Julia’s passion for Latin America was sparked during an unforgettable year-long journey that began in Brazil and continued all the way to Mexico. Along the way, she experienced the continent in many different ways, from vibrant cities and remote villages to breathtaking landscapes and hidden natural wonders. Exploring such a diverse range of destinations gave her a deep appreciation for the region’s cultures, people and scenery, and inspired her love of creating memorable travel experiences for others.